Shipping & Returns

Due to Federal regulations and air safety, we can ship fragrances and gift sets that include fragrances via Ground services only. We cannot accommodate requests for Next Day Air, 2Day Air, 3Day Select, or Priority Mail for shipments containing flammable products*

For Alaska & Hawaii select correct shipping in the menu. Priority Mail is the best service choice for shipments to Alaska and Hawaii. If you prefer to ship UPS to Alaska and Hawaii, you must select UPS 2Day Air. UPS does not offer Ground service to Alaska or Hawaii

During special shipping promotions including Best Way Flat Rate or Free Shipping, Forever Spring will select the shipment service provider, which could be the United States Postal Service, UPS, FedEx, or other. Please enter a valid Postal Address for your Ship-To Address.

For International shipments, please include your telephone number, which is a required item of information for customs documents. If checking out through PayPal, enter your telephone number as a comment on your order.

For International shipments, the Shipping Total presented during your checkout is for transportation charges only. Additional fees that you may be responsible for upon delivery include duties, taxes, and brokerage fees.

UPS does not deliver to P.O. Boxes. Shipments to P.O. Boxes will ship Priority Mail or Parcel Select

For expedited orders, please allow 2 business days for processing prior to shipment.

Standard orders may take up to 10 business days for delivery.

For faster delivery, please call toll-free 1-800-523-4334.

Connie Stevens Forever Spring will gladly issue a refund for the full price of items purchased, excluding shipping and handling, provided the merchandise is returned to us, postage-prepaid, within thirty (30) days from date of delivery accompanied by the original sales receipt.

All sets, gift boxes and baskets are purchased as such, and individual products within these items cannot be exchanged for other products or refunded.

Unfortunately, we cannot issue refunds or credit for merchandise that was not purchased directly through Connie Stevens Forever Spring.

In certain instances due to exceptional value, some specially priced products will not be accepted back for refund or exchange. All sales are final. These special sales will be clearly defined within the promotion.

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