Privacy Notice


We take customer privacy seriously and we would like to explain what information we gather about you and how we use it. Our website at www.foreverspring.com will herein be referred to as Site. We will not rent, sell, or exchange your personal information to third-party companies for marketing purposes. By using this Site, you consent to the terms of this Privacy Policy. The Site is not intended for use by anyone under the age of 18 unless authorized by a legal guardian or for anyone otherwise covered by the Children’s Online Privacy Protection Act. This website is directed to the general adult public. We do not knowingly collect information from children under 13. Terms of our Privacy Policy may change from time-to-time due to changes in regulations and company policies. Please check back for updates.

Information We Collect

Please access our Site from a secure network. We must obtain personal information about you in order to provide our services. Information is collected when you place an order through our Site, create an account through our Site, communicate with us online, participate in promotions or contests hosted by Forever Spring, post a tagged photo or comment through social media and social networks, post a product review or answer through our Site, and/or opt-in to receive our email promotions and newsletters. The personal information we collect may include the following: your name, your billing address, your shipping address, your email address, your telephone number, your birthday, your gender, and your credit card information. The collection of this information is necessary for you to complete your purchase and for us to fulfill your order and shipment. While we will never sell or trade your personal information, we must provide your personal information to companies that help us to fulfill your order. For example, we use companies to verify and authenticate credit card transactions and we use companies to transport and deliver orders. These third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.

Securing Your Information

We protect your personal information and credit card details. Our Site is protected by technology known as SSL (Secure Socket Layer) and it is scanned daily for security threats, breaches, and malware. Our SSL certificate encrypts all traffic that goes through the Site and ensures that sensitive information like login credentials and credit card details remain protected. You will see as you move through our Site that the URL location begins https:// to reflect this security feature. You can shop at /www.foreverspring.com with confidence. We have partnered with Authorize.Net (http://www.authorize.net), a leading payment gateway since 1996, to accept credit card and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the payment processing networks. The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions

Industry leading encryption hardware and software methods and security protocols to protect customer information

Compliance with the Payment Card Industry Data Security Standards (PCI DSS)

Credit card information is never stored at our Site. Customers are required to input payment data each order. Fraud protection tools further help prevent fraudulent credit card transactions from being authorized.

Alternatively, customers can checkout using PayPal (https://www.paypal.com), an industry leader in fast and secure payment processing where every transaction is heavily guarded behind their next-level encryption. Using this payment method eliminates the need to enter any credit card information into our Site. When you choose to pay with PayPal, your financial information is never shared with us, and you can pay using only your email address and PayPal password. Our payment interface will securely connect you to PayPal to complete your transaction. PayPal offers built-in fraud protection and buyer protection. Forget the wallet, remember the password.

Privacy Tips

Never share your password. We will never ask you for your password.

Log out and close browser after use.

Protect your personal data when in a public setting.

Contact us for assistance or concerns 1-800-523-4334

Please note that because a customer information database is customarily considered a business asset, we shall have the right to transfer it in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to change your preferences.